Privacy policy


This Privacy policy was reviewed on July 21, 2020.

1.       Commitment to Privacy of Personal Information

RESPIPLUSTM is committed to protecting the privacy individuals who use its services. This Personal Information Protection Policy (the “Policy”) describes the policies and practices of RESPIPLUS with respect to the collection, use and disclosure of personal information. RESPIPLUS collects uses and discloses personal information only with the consent of the individual, except as otherwise permitted or required by law. The Policy may be updated from time to time, with updates approved to reflect developments in practices, new technology or the law. Updates will be made available in the same ways as the Policy. RESPIPLUS collection, use and disclosure of personal information will be governed by the version of this Policy in effect at the time.


2.       Personal Information

Personal information is any information that can be used to distinguish, identify or contact a specific individual. This Policy applies to personal information of visitors to the website (the “Website”).

·         Personal information collected at the Website may include: your contact information, such as full name, email address, country, place of work, age and whether you are identifying yourself as a healthcare professional or general public.

·         Information collected about your computer or other electronic device may include: your Internet Protocol (IP) address, domain name, browser type, date and time of your request and information provided by tracking technologies, such as cookies and single-pixel tags; if you use a mobile device to access our websites and online resources, we also may collect information about your device, such as your device type.


3.       Accountability

RESPIPLUS is responsible for all personal information under its custody or control. The Executive Director of RESPIPLUS has been appointed as Privacy Officer for RESPIPLUS. The Privacy Officer may delegate day-to-day responsibility for administration of this Policy to other employees, but the Privacy Officer remains accountable for RESPIPLUS’ handling of personal information.

The Privacy Officer may be contacted at: 1980 Laird Boulevard, Mount-Royal, QC, Canada. Tel: 514-934-1934, ext. 32106.


4.       Purposes for Collecting, Using and Disclosing Personal Information

We collect information to find out which pages in the Website people visited, and how often and how long they stayed. In addition, we may use demographic data combined with information you provide and use this aggregate information to better design our Website and to improve our educational materials. We may share this aggregate non-nominative information with our advertisers, licensees, and/or other business partners with whom we link. We do not sell, barter, trade or give away your personally identifiable information to any third parties. 

Other than as explained in this policy, we may disclose personal information in the good-faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes, respond to any claims, or protect the rights or property of RESPIPLUSTM.


Mailing List: RESPIPLUS collects and uses personal information (name and email address) from individuals who have taken the option to be part of our mailing list to send them information about updates on our educational materials, products and/or services.


5.       Disclosure of personal information

Other than as outlined here, and as permitted or required by law, RESPIPLUS does not disclose personal information unless it has obtained the individual’s consent.


6.       Consent

RESPIPLUS uses personal information only with the consent of the individual, except as otherwise permitted or required by law. All registration information is submitted to us on a voluntary basis. We provide you a way to unsubscribe: If you no longer wish to receive notices about our updates and promotional communications, you may opt-out of receiving them by modifying the preferences.


7.       Website

RESPIPLUS provides information via its Website. By using the Website, users agree that information may be collected, used and disclosed in accordance with this Policy. The Website contains links to other third-party websites, such as those of RESPIPLUS affiliates. These links are provided for the convenience of users. RESPIPLUS has no responsibility or liability for, or control over, those websites or their collection, use and disclosure of an individual’s personal information.


8.       Accuracy

RESPIPLUS seeks to ensure that the personal information it uses is accurate and up to date. Please assist the office by advising staff of any inaccuracies so that appropriate corrections can be made.


9.       Limiting Retention of Personal Information

RESPIPLUS retains personal information as long as it is needed for the purpose for which it was collected and in order to meet legal and regulatory requirements.


10.   Safeguards

RESPIPLUS protects personal information against such risks as loss or theft, unauthorized access, disclosure, copying, modification, and destruction by using appropriate security measures. RESPIPLUS employees with access to personal information are required to respect the confidentiality of that information pursuant to their employment agreement with RESPIPLUS. Employees also participate in privacy training. RESPIPLUS implements methods of protecting personal information that include limiting access to the information, restricting access to offices where information is held and technological measures such as passwords.


11.   Access

An individual may request access to the information held about him or her at any time by contacting the Privacy Officer at 514-934-1934, ext. 32106. RESPIPLUS will endeavour to respond to any such request as quickly as possible and, in any event, within the legally required time periods. Subject to certain exceptions and limitations prescribed by law, an individual will be given access to any personal information RESPIPLUS holds about the individual. RESPIPLUS will correct or amend personal information that is shown to be incomplete or inaccurate.


12.   Questions and Complaints

For further information about this Policy or the practices of RESPIPLUS related to personal information, or to make a complaint, please contact the Privacy Officer at 514-934-1934, ext. 32106. RESPIPLUS will investigate all complaints and take appropriate action as a result of such investigation.